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To fully benefit from customer loyalty each business owner should understand who the most valuable customers are, how to achieve a high standard of customer care and how to turn the most valuable customers into the most loyal customers.
These are just a few ideas to keep your customers coming back. They are by far not the only methods to think about, but they are a great starting point and the majority just need a bit of time and input from all members of staff to get them going.
Go on, have a go, you never know what it might lead to!
We have had the pleasure of working with Kate and the Urban Feather team for over 10 years. It’s been a joy. No job is too small nor too big, no question or request (from us) too daft. Professional, knowledgable, warm and caring. Looking forward to even more collaborations in the future.
Wendy Davis, Co Director, Bury Chiropractic +44 (0) 1724 897 497
contact@urbanfeather.com