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Posted in social media | Useful on 5th October 2017 by

Dealing with a social media crisis Whilst almost all of us rely on social media to express our views, feelings and opinions; with that can come the power to destroy a business’ reputation. Whether facing a full-scale social backlash from multiple angles or dealing with one disgruntled customer, it’s vitally important to control any social […]

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Weathering a social storm